June's Luncheon Meeting
   
Photography by Larry Glatt
Forty members and guests enjoyed our first luncheon meeting held at the beautiful Hamilton Crowne Plaza in Washington, DC. The food and service were all so elegant. Our luncheon began with an Heirloom Tomato & Mozzarella Salad, followed by our entree of Amaretto Chicken with Broccoli Raab and Rice Pilaf. For dessert, we were served Passion Fruit & Strawberry Mousse Cake.
  
If you missed this meeting, you missed something fantastic. Our speaker, Janine Driver, aka, The Lyin' Tamer, was outstanding! She was funny, bubbly and knew what she was talking about. Everyone had fun participating in her "exercises."
 
Her presentation was, "What is Your Body Language Telling Your Clients?" She used the acronym ROAR as a basis for her presentation. R = rapport, O = observe and listen, A = attitude & intention and R = recognize hot spots.
Recognize your body rhythm, such as eye contact. Did you know you should maintain eye contact at least 50-60% of the time? Imagine an upside down triangle on a person's face and that is where you should be looking. You will make or break a sale in the first seven seconds of meeting a client. Janine demonstrated different ways in shaking hands and how to hold our palms. If you have an open palm, that means sincerity. If your palm is towards yourself, you are not honest. The "power stand" is when you stand on the right side of someone and shake their hands with your palm down.
When you sit, be aware of where your belly button is pointing. It usually faces the person you are attracted to or feel is the most important person. Men should unbutton their coats.
We need to think and ask ourselves what do we project to others? We may need to change how we are relating to others by changing the way we dress, change our hair, our look, etc.
When meeting new people, remember their name. It is vital. When we don't remember their name, it means we don't really care about them. Write down their name to remember. Pretend they are the most important person you are meeting. Pause between "My name is..." Say something positive when you are introducing yourself.
Be aware of how you stand. Recognize negative hot spots, such as holding your neck, folding arms and covering your groin area.
When meeting with a client, ask them if they have visited your Web site. Ask them what they liked about it, etc.
Do not "steeple" your hands unless they do. (You know, putting your fingertips together like you are making a steeple.)
Above all us, think joy and serenity, no matter what the situation.
  
If you attended the meeting, please be sure to take 60 seconds to complete the survey below. Thank you!! |
