Recommended By Nancie Cameron - Owner of Creative Cakes

The following are recommended books and tapes for wedding professionals (and other business owners).  We will be adding new books each month, so "bookmark" this page and come back to see what Nancie will recommend next month!!!

Audiobooks & Tapes

Phone Power: Increase Your Effectiveness Every Time You're on the Phone
Doc Morey, 1999, Random House Audiobooks (1 hr) (Abridged)

Books

Phone Power: Increase Your Effectiveness Every Time You're on the Phone
Doc Morey, 1998, National Press Publication.

Telephone Tips that Sell
Art Sobczak, 1996, Business By Phone.

Telephone Courtesy & Customer Service
Lloyd C. Finch, Michael G. Crisp (Editor), Crisp Publications, Inc.